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60 Smithfield Blvd 12901-2104, Plattsburgh
It seems to me that the associates in there have no people skills. I was in there the other day and between the eye rolling from the staff and the long waits for food it's a wonder that they are still open. Normally the service isnt that bad, but they other day it was just horrible.
Negative
11am, worked there for like 3 years
I honestly really like Taco Bell. However this one isn’t as good as the one that used to be at the mall. The tacos are hit or miss. Sometimes they are really good and other times they can be too soggy. I never had problems the quesadilla. The workers seem to not listen very well on occasion. I always return for some tacos but I personally believe that the mall Taco Bell tasted better.
Got the Taco Bar takeout...excellent!
First time in a taco bell :)I saw what everyone was talking about :)Good food, clean place, good service.
Asked for a 5.oo box with a soft shell toco they put a hard shell. Toco and wrap it up with a soft toco shell got 2 like that.paid exrta for sour cream got none.waited 20 mins for our order.really i can se why business is Down. Wont b going there for a while. Food is so so nothing to write home about
Always great service when I go and never a mess up.
It was amazing the lady that help us was so caring and kind with my nephew. She actually calmed her down using Taco Bell's nachos to play a game with him.
Good food Quick Service and Friendly
The food is good of course it's Taco Bell. Prices are on par with most fast food. Establishment is clean and modern. Drive thru here is really on the slow side. They apologize and often give free taco coupons for your wait, but in reality you could go thru the drive thru at McDonalds 3 times before you would make it thru Taco bell once. Drive thru time is their only downside as far as I can see.
Been here twice, both times staff didn't seem to have a clue.1st time they let me order AND pay for something they didn't sell anymore. Then after waiting for 5 minutes told me they didn't have it and the only person who could offer me a refund was on break and they didn't know when they would be back because they were "late back from break all the time." Granted I got a replacement item instead, and a coupon for a free taco... but still.2nd time was better. Staff didn't seem to interested in actually working... It's Taco Bell, so I suppose you get what you would expect.
I've been a hundred times and rarely do they get my order right or remember to put all the items in the bag.
Good place for a quick snack. Dorito tacos are very good
The soft tacos were so bad!!!! Their was about a teaspoon of meat very little cheese and slice onion..a small leaf of lettuce. They didn't even taste like taco.
The cashier was super nice and even helped me out to my car with my super size order!
Good food and service.
Used to have decent service, waited 25 min. For 2 Doritos tacos
It was great, the food was delicious and the lady helping us was very kind.
I placed my order at the kiosk. When it was ready the girl that made and bagged my food threw it at the drive thru employee, then about 5 minutes later she realized that it was for the dining room and dropped it on the counter for me, then I had to wait another 5 minutes before someone would give me a cup for my drink.
I've heard it said that Taco Bell is the healthiest fast food restaurant. .I usually get a crunchy taco supreme but on this visit I chose the taco bowl. My plan was to eat only the inside of the bowl. So with my husband driving home 50 miles away I started munching. I told him "oh this is good, and oh this is good too." Before long my husband said"i thought you weren't going to eat the shell" ..."oops. My bad....but it was just so good..."
Food is constantly good and service quick
Wth, Taco Bell is amazing. I definitely recommend beefy loaded grillers with Chipotle or the potato tacos!
There food is good but there drinking fountains aren't changed as much so sometimes when getting a drink it doesn't taste as the actual drink. I got Sprite and it tastes like bubbly water...ew
Ordered tacos with no cheese came out with no lettuce instead. Flavor was awful.
Would give a 0 star if i could, sat at the order station for a least ten minutes without anyone taking my order, tried honking and talking to the box.
Always great food,hot order has always been right!
The service is really good. I have not had a bad experience anytime I've gone in there!!!
Did not get our order right at all wanted5$ box and I got a quesarito instead they forgot that my husband wants the quesarito had a plain cheese quesadilla made for infant son with no jalapeno sauce on it and it was spicy wasn't even late it was dinner time wasn't too busy you would think the order was better it was fresh so you know it was just made just not made right
Great food and service! Friendly staff. Better than most tacos bells I've been to
The food here has always been very good, and service for the most part has been good. Sometimes my orders do get messed up though, but it's usually something minor
Did you know they will taylor your order to suit you. I just tell them what I don't want in my order and what I do want...and that's it. I get exactly what I want. Didn't always know they did this...keeps me going back.
They need better cleaning products to make a weird stink inside the men's bathroom. Every time I am there and use the bathroom, it's always an unpleasant smell in there that I have to put my shirt over my nose. Other than that foods always been good there.
ordered one of the new cheddar chalupa and got just a normal chalupa, also missing another chalupa that was ordered wasnt in the bag even though it was bought and on the receipt
I Love tacos, I love taco Bell but lately they always mess the orders up when they are simple things. New staff isn't very well trained or professional enough to work with others in a nice way. I'll still rate it a 5 star due to my love for tacos lmao.
Not a good experience. It started with the person taking my order in the drive thru. She sounded like she was a chronic smoker. That might sound petty, but it's not the image you want to portray before giving someone food. When I received my quesadilla, it was smooshed up at the back of the pouch as if it was held vertically as soon as it was taken out of the oven until it was given to me. It was basically a slop of tortilla, chicken, cheese, and sauce. I pulled it apart as best as I could so that it would resemble something like a quesadilla, but the sauce was all over the inside of the pouch. Then I noticed that it wasn't even cut correctly. It was as if someone tried to cut it when it was all smooshed up. I ate what I could, but it was just too messy. I ate in the parking lot, so I didn't have any utensils to use.
Slow at putting out food that should be quick and easy, but good food.
This is not a good location. I love Taco Bell but this location needs some serious improvements. I have waited for my small order for more than 25 minutes twice now! The food is cold and poorly packaged. My mango drink tasted like it wasn't properly mixed right or something. I won't be going back anytime soon.
This place was beyond filthy and the wait was 45+ minutes. The staff were clueless.
The service is super slow I waited over 25 minutes for three soft
Great place love how they change up the menu so you don't get bored with the same old stuff
Awesome place to eat fast and friendly
Easily the slowest Taco Bell I’ve ever been to. No, scratch that, the slowest “fast food†restaurant I’ve ever been to. We wait easily over a half hour for our food just about every time. Twice it was well over an hour. That’s unacceptable! That and I wonder when they’ll ever get the Mountain Dew Baja Blast Zero Sugar back again. It’s been on their menu for months and available at every other Taco Bell location, but this one says every single time that they are currently out of it. Currently? You’ve been out for months. The staff is (mostly) always friendly, but that only takes you so far when everything else isn’t good.
We're from out of town (Canada) and we recently had our first Taco Bell experience. We loved the food and the staff was real friendly. The place looked a little bit small so I don't know how it is at busy hours but it was all good when we went.
The food is fine but this is the slowest Taco Bell I've ever been to.
Cannot get your food how you want anymore. Prefer not to have my shell deep fried, but not "allowed" to sell it that way anymore. Plus prices are higher than the ads. Good luck here.
Me and m'y wife Loved It good service i Will be back
Guilty pleasure resturant I always love coming here after a long weekend. Foods exactly what you'd expect staff is nice and its prepared well cant ask for much else
no chalupa box very disappointed
Plenty of parking. Big menu. Friendly staff
My don loves the burritos!
The breakfast is phenomenal but they could listen to how a person would like their order a little better
Drive thru tool 26, mins
Taco Bell Plattsburgh,Taco Bell Plattsburgh New York, Taco Bell menu
60 Smithfield Blvd 12901-2104, Plattsburgh
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